Frequently Asked Questions
- What are SkinDocSocks made of?
- They are made of a blend of Polyester, Nylon, and Spandex. The fabric in the feet is a different blend from the fabric in the legs, designed to optimize comfort and durability.
- How long do SkinDocSocks last?
- SkinDocSocks are high quality compression socks that should provide good quality compression for at least 6-12 months, possibly longer, depending on how often they are worn and how they are washed and dried. Like all socks, they will need to be replaced once the compression is no longer adequate.
- How do I care for SkinDocSocks?
- Care instructions: Machine wash separately in cold water on delicate cycle. Hang to dry for optimal long term durability. Alternatively, machine dry on low heat. For improved durability, do not use bleach or fabric softener.
- How long will it take to get my order?
- Orders are shipped on Monday to Friday. Typically orders ship within 1-2 business days of being placed, and they will typically arrive within 3-5 days from the time they ship.
- My shoe size is 10. Should I get a Small/Med or Large/XL?
- If you are 6 feet tall (or taller), you should get Large/XL. Otherwise, get Small/Med.
- Will you offer any other sizes or colors?
- Hopefully. We are a small company trying to create high quality products, but we need to see demand to expand our product line. As our company grows, we will offer extra small sizes, and possibly XXL sizes. We will also offer more colors over time. We are hoping to offer sleeves (compression sleeves) soon as well. We are also exploring options that offer stronger compression.
- I would like to offer SkinDocSocks for sale in my retail location. Can I purchase them at whole sale pricing?
- Please contact us at info@skindocsocks.com to discuss wholesale purchases.
- Can you ship outside the USA?
- Currently we are only able to sell SkinDocSocks within the United States of America.
- Are SkinDocSocks covered by insurance?
- No. They are not considered durable medical equipment and are not intended to be covered by any form of medical insurance.
- Why wasn't I charged sales tax on my order?
- If you live in a state or location where SkinDocSocks, LLC does not currently have a sales tax nexus, we do not collect/remit sales tax on your order. However, your state/location may require you to report your purchase on your tax return and remit a Purchase/Use Tax in lieu of a sales tax collected at the time of purchase.